Refund and Returns Policy

AzbahBD Trouser Shop – Return Policy

At AzbahBD, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure a hassle-free shopping experience.

Return Eligibility:

• Items must be returned within 30 days of the purchase date.
• The product must be in original condition, unworn, unwashed, and with all tags attached.
• Sale or clearance items are non-refundable unless they are damaged or defective.

Return Process:

1. Initiate a Return: Contact our customer service team via email or phone with your order number and reason for return.
2. Return Shipping: Pack the item securely and ship it back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
3. Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within 7-10 business days.

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or provide a full refund, including return shipping costs.

Non-Returnable Items:

• Customized or altered items
• Gift cards

For further assistance, feel free to contact our support team. We’re here to help!